He said the country’s economic recovery plan is not about a return to what was, but about transformation to what is next.
One of the concrete ways that we can do this is by harnessing the job-creating potential of the digital economy
“One of the concrete ways that we can do this is by harnessing the job-creating potential of the digital economy, whose growth has only been accelerated by the coronavirus pandemic,” he said.
He said it is “remarkable” that South Africa was ranked first in the world as a destination for global business services often called business process outsourcing in a survey of over 600 executives from eight key sourcing markets, including Australia, Canada, France, Germany, Italy, Spain, the UK and the US.
“This is truly a remarkable achievement. In a short space of time, our country has propelled itself from a relatively unknown destination for offshore customer service delivery, in the shadow of large competitors such as India and the Philippines, to the very forefront of the global industry.”
